Back Office System
Run players, payments, bonuses and reporting from one control panel designed around iGaming workflows.
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About the Back Office System
The back office is where your team runs the casino day to day. Player accounts, payments, bonuses, affiliates, support and reporting sit in one control panel, so operations, finance, CRM and compliance staff work from the same data.
- Works inside the ProLogic platform or alongside the casino system you already run
- One login and one dataset for every team
- The modules you need are confirmed during scoping
Functionality
The tools your team uses every day.
Player management
Player profiles with limits, KYC status, contact history and account notes.
Multi-currency
Balances, limits and reports in every currency your markets use.
Multilingual management
Run the front end, cashier and player messages in several languages.
Payment administration
Review deposits and withdrawals from one cashier, including your own merchant accounts and crypto.
Bonus management
Set up bonuses, loyalty levels, points rates and shop items without developer time.
Loyalty management
Track player levels, points and rewards from the same panel.
Affiliate management
Registrations, depositors and revenue per partner and campaign.
Business reporting
Rounds, GGR and player activity across every game provider in one report.
Custom reporting
A query builder for any player attribute, with scheduled and exportable reports.
Built for Every Team
Operations
Help desk and ticket handling, player notes and account actions in one place.
Finance
Payment review, finance, security and audit tools for every transaction.
CRM and marketing
Player segments, account manager assignment and follow-up dates.
Compliance
KYC status, player limits, self-exclusion and risk alerts for operator staff.
Reports You Can Build Yourself
Combine any player attribute into a query and save it as a scheduled or exportable report.
- Segment players for campaigns and personal offers
- Compare providers, games and payment methods
- Example: players from one country who prefer a certain studio and deposited above a set amount last month
Frequently Asked Questions
Can I use the back office with another casino platform?
Yes. It is designed to work with other ProLogic modules and with systems you already run. We confirm the integration points during scoping.
Can I create my own reports?
Yes. The query builder lets your team combine player attributes and save the result as a scheduled or exportable report.
Does it support several currencies and languages?
Yes. The back office, cashier and front end support multiple languages and currencies.
Which responsible gambling tools are included?
Deposit, loss and wager limits, session limits, time-outs, self-exclusion, and risk monitoring and alerts for your staff.
How do I get a quote?
Tell us which teams will use the back office and which systems it needs to connect to, and we will reply with a proposal.
Get a Quote
Share a few details and the right specialist will reply by email.
Topic: Back Office System