General Information
At Prologic Gaming ("the Brand"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we, as the data controller, collect, process, use, and safeguard your personal information when you visit, access, or interact with our website ("Website"). We are committed to handling your information responsibly and in accordance with applicable data protection and privacy laws.
This Privacy Policy applies to our official website,https://prologicgaming.com/, as well as any related services we provide and all communications and interactions we have with you
We may update this Privacy Policy from time to time by publishing a revised version on our Website. We recommend reviewing this page periodically to stay informed about any changes and to understand how we continue to manage and protect your personal information.
Personal Data We Collect, How We Use It, and Why We Process It
1) To Provide the Services You Request
Personal Data We Collect:Full name, email address, phone number, messenger platform and ID, iGaming expertise, industry specialization, job title, brand name, and the content of your communications.
How We Collect It: Directly from you when you submit information or communicate with us.
Legal Basis for Processing: Performance of a contract or taking steps at your request prior to entering into a contract.
2) To Respond to Your Questions, Comments, and Support Requests
Personal Data We Collect:Name, email address, phone number, messaging platform and ID, message content, and any other information you voluntarily provide.
How We Collect It: Directly from you through forms, messages, emails, or other communications.
Legal Basis for Processing: Performance of a contract, where applicable, or our legitimate interest in responding to inquiries and providing customer support.
3) To Send Marketing Communications
Personal Data We Collect: Name, email address, phone number (where provided), brand name, and industry or sector.
How We Collect It: Directly from you when you subscribe to or interact with our marketing communications.
Legal Basis for Processing: Your consent or our legitimate interest, where permitted by applicable law.
Your Rights: You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
4) To Analyze Website Usage and Improve User Experience
Personal Data We Collect: IP address, browser type, device information, screen resolution, operating system, referring URL, pages visited, session duration, user interactions such as clicks and scrolling, and approximate geolocation data where available.
How We Collect It: Automatically through cookies, analytics tools, and similar technologies, including services such as Google Analytics.
Legal Basis for Processing: Our legitimate interest in improving website functionality and user experience, or your consent where required for non-essential cookies and analytics.
5) To Remember Your Preferences, Enhance Site Performance, and Perform Statistical Analysis
Personal Data We Collect: Cookie identifiers, language preferences, session information, navigation paths, interaction data, and analytics information.
How We Collect It: Through cookies and similar tracking technologies stored on or accessed from your device.
Legal Basis for Processing: Your consent where required for non-essential cookies, tracking technologies, and analytics.
6) To Protect Our Website, Systems, and Users
Personal Data We Collect: IP address, access logs, user-agent information, browser and device details, session timestamps and durations, and information relating to unusual or potentially suspicious login attempts.
How We Collect It: Automatically through server logs, security monitoring systems, firewalls, and other technical security measures.
Legal Basis for Processing: Our legitimate interest in protecting our Website, IT systems, users, and data against unauthorized access, fraud, misuse, and security threats.
How We Share Your Personal Data
We may share your personal data with trusted third parties where necessary to provide our services, operate our Website, meet legal obligations, or support our business operations. These parties may include:
- Professional Advisors: Legal, IT, compliance, accounting, and other professional consultants who assist us with our business operations.
- Service Providers: Trusted providers supporting services such as website hosting, email delivery and validation, analytics, security, and other technical or operational functions. Where required, these providers process personal data under appropriate data processing agreements.
- Government and Regulatory Authorities: Competent authorities, law enforcement agencies, or regulatory bodies where disclosure is required by applicable law, regulation, legal process, or governmental request.
We take reasonable and appropriate measures to ensure that third parties who process personal data on our behalf comply with applicable data protection requirements and maintain appropriate standards of confidentiality, security, and data protection.
International Transfer of Personal Data
Some of our service providers may be located outside the European Economic Area (EEA). Where personal data is transferred internationally, we take appropriate measures to ensure that your information remains protected and is processed in accordance with applicable data protection laws. These safeguards may include:
- Adequacy Decisions: Transfers to countries recognized by the European Commission as providing an adequate level of data protection.
- Standard Contractual Clauses (SCCs): Appropriate contractual safeguards approved by the European Commission to protect personal data transferred internationally.
Retention of Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy. The retention period may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal or regulatory requirements.
Where necessary, we may retain your personal data for a longer period to comply with legal obligations, resolve disputes, enforce our agreements, or meet regulatory and other legitimate business requirements.
Security of Your Data
We implement appropriate technical, organizational, and industry-standard security measures designed to protect your personal information against unauthorized access, unlawful processing, accidental loss, destruction, alteration, or damage.
Our Website uses SSL (Secure Sockets Layer) encryption to help protect information you submit to us during transmission. Encryption helps prevent unauthorized third parties from accessing or reading your data while it is being transferred. You can identify a secure connection by checking for a padlock icon in your browser's address bar and confirming that the connection uses HTTPS.
While we take reasonable steps to safeguard your personal data, no method of transmission or electronic storage can be guaranteed to be completely secure. We also encourage you to take appropriate precautions to protect your personal information, both online and offline.
Your Data Protection Rights
Access, Correction, and Deletion
Subject to applicable data protection laws, you may have the right to request access to the personal data we hold about you. You may also request that we correct inaccurate or incomplete information, delete your personal data, restrict or object to certain processing activities, or request the portability of your data where applicable.
Withdrawing Consent
Where we process your personal data based on your consent, you may withdraw that consent at any time. Please note that withdrawing your consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.
Filing a Complaint
Under Article 77 of the GDPR, you have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection laws. You may generally submit a complaint to the supervisory authority in the EU Member State where you live, work, or where the alleged violation occurred.
Contact Us
If you have any questions about this Policy or wish to exercise your rights regarding your personal data, please contact us at: sales@prologicgaming.com
Cookie Policy
We use cookies and similar tracking technologies to better understand how visitors interact with our Website and to continually enhance its performance and usability.
What Are Cookies?
Cookies are small text files that are stored on your device through your web browser when you visit a website. They are generally harmless and do not contain viruses or malware. Cookies help websites function properly, improve performance, enhance security, and provide a more convenient and personalized browsing experience.
Most of the cookies we use are "session cookies," which are automatically deleted from your device when you close your browser or leave our Website. We may also use "persistent cookies," which remain on your device for a specified period or until you delete them. These cookies may allow us to recognize your browser on subsequent visits and remember certain preferences and settings.
Your Cookie Preferences
When you visit our Website, a cookie-consent banner will appear, allowing you to manage your cookie preferences.