Privacy Policy

1. About This Policy

This website is operated by ProLogic Gaming LLC, New Horizon Building, Ground Floor, S.W. Goldson Highway, Belize City, Belize (“ProLogic Gaming”, “we”, “us”). We supply software and related services to gambling operators and other businesses. We do not offer gambling to the public.

This policy covers personal information we handle when you visit prologicgaming.com, contact us, request a demo or quote, or deal with us as a client, supplier or partner. It does not cover the websites of operators who use our software. Those operators decide how their players’ information is used, and their own privacy policies apply.

2. The Information We Collect

Information you give us

When you send an inquiry form we collect your name, work email address, phone number if you provide one, the topic you select and your message. If you email us or message us on WhatsApp or Telegram, we receive your contact details and whatever you choose to tell us.

Information collected automatically

When you browse the website, our servers and the tools we use record technical information such as your IP address, browser and device type, the pages you view, the page that referred you and the date and time of your visit. Our forms run an automated security check to tell people from automated software, which processes similar technical signals.

Information from business relationships

If your organization works with us, we hold the business contact details of the people we deal with, together with records of our correspondence, contracts and payments.

We do not ask for sensitive personal information through this website, and we ask you not to send it.

3. How We Use Your Information

We use personal information to:

• answer inquiries and provide demos, proposals and quotes;
• prepare, enter into and perform contracts with clients, suppliers and partners;
• run, secure and maintain this website, including preventing spam and misuse;
• understand how the website is used so that we can improve it;
• send business communications related to an inquiry or an existing relationship;
• meet legal, regulatory, tax and accounting obligations, and establish or defend legal claims.

Where data protection law requires a legal basis, we rely on our legitimate interests in running and growing a business-to-business company, on taking steps at your request before entering into a contract, on performing a contract, on your consent where we ask for it, and on compliance with legal obligations.

We do not use your information for automated decisions that have legal or similarly significant effects on you.

4. Cookies

This website uses cookies and similar technologies. Our Cookie Policy explains what they do and how you can control them.

5. When We Share Your Information

We do not sell personal information. We share it only as described here.

Service providers

We use other companies to host this website, deliver and store email, measure website usage and run the security check on our forms. These currently include Google (tag management and analytics) and Cloudflare (form security check). They may process personal information on our behalf and under their own terms. If you contact us through WhatsApp or Telegram, those services process your messages under their own privacy policies.

Professional advisers

We may share information with lawyers, accountants, auditors and insurers where they need it to advise us.

Legal requirements

We may disclose information where the law, a court or a competent authority requires it, or where disclosure is needed to protect our rights, our clients or the public.

Business transfers

If all or part of our business is sold, merged or reorganized, personal information may be transferred to the new owner, who must continue to protect it in line with this policy.

6. How Long We Keep Information

We keep inquiry and correspondence records for as long as we need them to respond to you and to manage any resulting business relationship. This website keeps a delivery log of inquiry emails for 14 days. Contract, payment and tax records are kept for the periods the law requires.

When information is no longer needed, we delete it or make it anonymous.

7. How We Protect Information

We use technical and organizational measures designed to protect personal information, including encrypted connections to this website, access controls and spam and abuse protection on our forms. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send confidential information through the website forms.

8. Your Data Protection Rights

Depending on where you live, the law may give you some or all of the following rights:

• to ask for a copy of the personal information we hold about you;
• to ask us to correct information that is inaccurate or incomplete;
• to ask us to delete your information or restrict how we use it;
• to object to our use of your information, including for direct marketing;
• to receive information you gave us in a portable format;
• to withdraw consent at any time, where we rely on consent;
• to complain to the data protection authority in your country.

To use any of these rights, email info@prologicgaming.com. We may need to confirm your identity before acting on a request, and we will respond within the period required by the law that applies.

9. International Transfers

ProLogic Gaming is based in Belize, and our service providers operate in several countries. Your information may therefore be processed outside the country where you live, including in countries whose data protection laws differ from yours. Where the law requires it, we put appropriate safeguards in place for those transfers.

10. Business Users Only

This website is intended for people acting on behalf of a business who are at least 18 years old. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows when it was last revised. Significant changes will be made clear on this page.

12. How to Contact Us

For any question about this policy or your personal information, email info@prologicgaming.com or write to ProLogic Gaming LLC, New Horizon Building, Ground Floor, S.W. Goldson Highway, Belize City, Belize.